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FAQ

A WAY AIRCONDITIONING AND REFRIGERATION FREQUENTLY ASKED QUESTIONS

Look and see if we can answer your questions. If not no problem just give us a call.

How long does the delivery take?

The delivery of your product usually takes between 3 to 7 working days from date of order and payment.

Is it safe to buy online from A WAY?

It is 100% safe because A WAY uses PayFast as our transacting platform. PayFast is used by all major online stores.

Can you install my Air Conditioner any where in South Africa?

Yes we can! A Way has approved installers all over South Africa. So we can literally install your air conditioner anywhere in South Africa.

Can I return my purchase?

Absolutely! As long as the product has not been opened and the packaging is in its original condition, please read our return policy.

How often should my aircon be serviced?

Depending on what aircon system you have, it should be serviced at least once or twice a year depending on the usage of the Air-conditioning or Refrigeration unit.. Based on your aircons size, age and usage, a service provider such as A WAY, will be able to tailor a service plan that will meet your requirements and also keep your system running reliably.

 

 

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